Return & Refund Policy

At Khwahish, customer satisfaction is our top priority. While we take great care in ensuring the quality of our garments, please review our policy regarding returns, exchanges, and cancellations before placing your order.

📦 Returns & Exchanges

We do not accept returns on any products. However, we do offer an exchange under the following strict conditions:

• The product received is faulty or damaged.
• An unboxing video is provided — the video must start from the unopened package and clearly show the fault or damage.
• The issue must be visible and verifiable in the video.
• You must request the exchange within 24 hours of delivery.

If your request meets all of the above conditions, we’ll be happy to process an exchange for the same item or a suitable replacement, subject to availability.

❌ Cancellations

• Orders cannot be cancelled once they are confirmed.
• If there has been a duplicate payment or technical error, please contact us immediately at our whatsapp number +91 8082853773.

📩 Need Help?

For any concerns regarding your order, feel free to reach out to us via our Contact Us page.