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Return & Exchange Policy


At Khwahish, customer satisfaction is our top priority. While we take great care in ensuring the quality of our garments, please review our policy regarding returns, exchanges, and cancellations before placing your order.

📦 Exchanges


Size Exchange:


If the size doesn't fit, you may request a size exchange within 24 hours of delivery else it will not be entertained, subject to the following conditions:

  • The product must be unused, unwashed, and in its original condition with all tags intact.
  • Size exchange is subject to stock availability.
  • If you request a size exchange, the shipping charges for collecting the original product and delivering the exchanged product will be payable by the customer.


Damaged or Defective Products:

If you receive a damaged or defective product:

  • An unboxing video is required. The video must start from the unopened package and clearly show the issue.
  • The damage or defect must be visible and verifiable in the video.
  • The exchange request must be raised within 24 hours of delivery.

Once verified, we will arrange a replacement or suitable alternative, subject to availability.

❌ Returns & Refunds


We do not offer returns or refunds for products that have been delivered successfully.

Refunds will only be considered in the following situations:

  • A prepaid order cannot be fulfilled by us.
  • A duplicate payment has been made.
  • An order is cancelled by Khwahish due to stock unavailability.

Approved refunds will be processed to the original payment method.

❌ Order Cancellations


  • Orders cannot be cancelled once they are confirmed.
  • If there has been a duplicate payment or technical error, please contact us immediately at our whatsapp number +91 8082853773.
📩 Need Help?


For any concerns regarding your order, feel free to reach out to us via our Contact Us page.